Return Address: 
LA ROMA COMPANY

Meşrutiyet Mah. Rumeli Cad. 36/38 Floor:1 Şişli / İstanbul

GENERAL:

1. If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract presented to you.
2. Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation (RG: 27.11.2014/29188) and other laws in force regarding the sale and delivery of the product they purchase.
3. The shipping costs, which are the product shipping costs, will be paid by the buyers.
4. Each purchased product is delivered to the person and/or organization at the address indicated by the buyer, provided that it does not exceed the legal period of 14 days. If the product is not delivered within this period, the Buyers may terminate the contract. Since our product category is within the scope of evening dresses, returns are not accepted. Only size and color changes are made if the size and color do not match.
5. The purchased product must be delivered complete and in accordance with the specifications specified in the order, and with documents such as the warranty certificate and user manual, if any.
6. In the event that the sale of the purchased product becomes impossible, the seller must notify the buyer in writing within 3 days of learning of this situation. The total price must be returned to the Buyer within 14 days.

IF THE PRICE OF THE PURCHASED PRODUCT IS NOT PAID:

1. If the Buyer does not pay the price of the purchased product or cancels it in the bank records, the Seller's obligation to deliver the product ends.

PURCHASES MADE WITH UNAUTHORIZED USE OF A CREDIT CARD:

1. If it is determined that the credit card used by the Buyer to make the payment was used unfairly by unauthorized persons after the product is delivered and the price of the sold product is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the contracted product to the SELLER within 3 days, the shipping cost being borne by the SELLER.

DUE TO UNFORESEEABLE REASONS, DELIVERY OF THE PRODUCT ON TIME IF IT CANNOT BE DONE:

1. If force majeure reasons that the Seller cannot foresee occur and the product cannot be delivered on time, the situation will be notified to the Buyer. The Buyer may request the cancellation of the order, replacement of the product with a similar one or postponement of delivery until the obstacle is eliminated. If the Buyer cancels the order; if the payment was made in cash, this fee will be paid to the Buyer in cash within 14 days from the cancellation. If the Buyer made the payment by credit card and cancels, the product fee will be returned to the bank within 14 days from the cancellation, but it is possible for the bank to transfer the amount to the Buyer's account within 2-3 weeks.

THE BUYER'S OBLIGATION TO CHECK THE PRODUCT:

1. The Buyer will inspect the goods/services that are the subject of the contract before receiving them; will not accept damaged and defective goods/services such as crushed, broken, torn packaging, etc. from the cargo company. The goods/services received will be deemed to be undamaged and intact. The BUYER must protect the goods/services carefully after delivery. If the right of withdrawal is to be used, the goods/services must not be used. The invoice must be returned with the product.

PERIOD OF THE RIGHT TO CHANGE:

1. If the buyer purchased a service, this 14-day period begins as of the date the contract was signed. The right to change cannot be used in service contracts where the service is started with the consumer's approval before the change right period ends.
2. The expenses arising from the use of the right to change belong to the SELLER.
3. In order to use the right to change, a written notification must be made to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days.

CONDITIONS FOR CHANGE:

1. SELLER is obliged to return the goods within 10 days at the latest after the exchange notification is received.
2. If the value of the goods decreases due to a reason caused by the BUYER's fault or if return becomes impossible, BUYER is obliged to compensate SELLER for the damages in proportion to the fault.
3. The products to be exchanged must be delivered complete and undamaged, together with their boxes, packaging, and standard accessories, if any.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED:

1. Underwear, swimsuits and bikini bottoms prepared at the BUYER's request or clearly in line with their personal needs and not suitable for return,